FAQs

How it works

In order to be a member of this site, you must be subscribed to our online course. You can browse through our training programs in our main menu and sign up for subscription on our home page.
Sifu Martin offers five training programs: Adaptability, Distance, Physical, Technical, and Theoretical. These programs, along with their instructional videos, are available to all members of this site.

Course materials

No. You can only stream the videos from our website.
When you avail of a monthly subscription to our courses, you are entitled to unlimited access to all instructional materials within the website, plus other materials exclusive for our members only.
We upload new content and videos monthly for our subscribers.
You can check our website regularly to be updated with our new instructional videos.

Training

Training for Practical Wing Chun should be considered a high-risk activity. We strongly advise that you consult a physician before following the instructional materials provided on this website.
There is no specific order for the training programs available on this site. It is completely up to you to choose where to start and you can learn at your own pace. However, within each training programs are lessons that are arranged in the ideal order with which we advise you to follow them. Still, all lessons are available to you upon your subscription and you are free to watch the instructional videos in any order that you prefer.

Account

1. Log in to your account.2. On your account dashboard, click “Orders”.3. Your Orders page will display to you a preview of your previous orders, including the order number, date, status, and total payment made.4. You may also expand on a specific order by clicking the “View” button.5. The Order page will show you the full details of your order, including the total payment and payment method, related subscriptions, and the details you have provided such as email address, telephone, and billing address.
1. Log in to your account. 2. On your account dashboard, click “Subscriptions”. 3. Your Subscriptions page will display to you a preview of all your subscriptions, including the subscription number, status, the date of your next payment, and the total payment made. 4. You may also expand on a specific subscription by clicking the “View” button. 5. The subscription page will show you the full details of your subscription, including the status, start date, last order date, end date, total payment and payment method, related orders, and the details you have provided such as email address, telephone, and billing address. 6. Through this page, you may also cancel your subscription or re-subscribe.
1. Log in to your account. 2. On your account dashboard, click “Account details”. 3. Under “Password change”, you will be prompted to enter your current password and your desired new password. 4. Click “Save changes”. 5. You will be redirected to your account dashboard with a message that your account details were changed successfully.
There is no need. Your subscription is automatically renewed through your preferred payment method every month unless you cancel.

Cancellation and refund

1. Log in to your account. 2. On your account dashboard, click “Subscriptions” 3. Click “View” on the specific subscription that you want to cancel. 4. You will be directed to the subscription page where you will see the full details of your subscription. 5. On “Actions”, click “Cancel”.
You can still log in to your account but your access to our instructional materials will be limited to short previews. Your account will be closed after one year of cancelling your subscription unless you re-subscribe within that period. Should you wish to subscribe again after your account has been closed, you will have to sign up for a new account.
Yes, we offer a money back guarantee within two weeks of your subscription. You can learn more about this in our Terms and Conditions (https://www.sifumartin.com/terms-and-conditions/).

Privacy

The personal data that you submit through this website are only used as necessary to facilitate your order and to provide you the materials included in your subscription. You can read more on how we process your data in our Privacy Policy (https://www.sifumartin.com/privacy-policy/).
We keep your data for as long as you are subscribed to our online course. If you cancel your subscription, we will delete your account data after one (1) year.
We are partnered with Stripe to facilitate payments made using credit card. We don’t see your credit card information and all payments are processed using Stripe. For more information, please see their Privacy Policy (https://stripe.com/us/privacy/).
© 2018 SIFU Martin - All rights reserved. Gothersgade 14, 2. sal, DK-1123 København K Denmark | info@practicalwingchun.dk | Tlf. 33 13 16 12